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IT Induction and support for learning technologies: Need more help?

This guide contains information about IT induction, learning technology, the Microsoft Imagine Academy (MIA) - training courses for Microsoft technologies, Microsoft Office 365, the Inspiring Digital Enterprise Award (iDEA) and ITMS support.

Need help with learning technologies

If you need help with technologies, such as:

  • Blackboard (vle)
  • Turnitin (similarity checking)
  • DMU Replay (recordings of teacher led sessions)
  • Blackboard Collaborate (virtual classroom) 
  • Microsoft Office and Office365

Then you are in the right place and there are a number of options.

If you would like to attend a staff led session to find out more about the technologies then do book onto one of the sessions on the calendar below.  Select the session that you are interested in by clicking on the description below the calendar.



If you want to talk to someone and have your own questions then book a one to one session using the link below.


The Centre for Enhancing Learning through Technology (CELT) team will also be available at the drop-in session on Wednesday lunchtime between 12:00 and 1:00 pm in the Kimberlin Library Collaboratory. 

 If you need a more rapid response because you have a quick question then you can contact the Just Ask team using a form at this link.

You can also contact the Just Ask team by:

telephone at 01162577042

or email at:

Do you need help with:

  • Eduroam (secure wifi for all students)
  • email
  • printing

If so you need to speak to ITMS

ITMS can be contacted at the service desk on the first floor of the library, by email or by internal phone follow this link for details.